Privacy Policy
Transport Museum Wythall Privacy Policy
WYTHALL PRIVACY POLICY
We are committed to preserving the privacy of all members, volunteers, customers and visitors.
PERSONAL DATA WHICH WE COLLECT
We collect personal data about you when you:
- Purchase goods from our website or ebay listings
- Contact us through our Website
- Contact us by letter, email or telephone
- Complete customer feedback or surveys
- Join us as a member
- Join us as an active volunteer
The personal data collected in the above manner may include:
- Full name
- Postal address
- Email address
- Telephone number
We may collect personal data about you so that we can:
- Fulfil our agreement with you in respect of any products you purchase
- Respond to queries, refund requests or questions relating to your order
- Provide you with the members newsletter either by post or email
- Provide you with news and other relevant information via email
We will only use your personal data where it is permitted by law and where we need to use your personal data in order to perform a contract with you.
PAYMENT DETAILS
We do not hold or store any payment details which you provide to us when you order a Product. Any payment details you provide will be held by the relevant third party payment provider (PayPal or Worldpay).
DISCLOSURE OF YOUR PERSONAL DATA
REMOVAL OF PERSONAL DATA
If you no longer wish to receive our newsletter or other informational communications, you may opt-out by contacting us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA
Please be aware that you may still receive communications from us until we have had a reasonable opportunity to process your request.
CONSENT
By becoming a customer, member or active volunteer, you will be consenting to us holding your personal data in order to perform a contract with you
HOW WE KEEP YOUR PERSONAL DATA SECURE
To protect your personal data we have policies and procedures in place to make sure that only authorised personnel can access your personal data, that personal data is handled and stored in a secure and sensible manner, and that all systems that can access the personal data have the necessary security measures in place.
HOW LONG DO WE KEEP YOUR PERSONAL DATA
We retain your personal data for as long as is reasonably necessary for the purposes listed above unless we are required by law to retain your personal data for a longer period.
YOUR RIGHTS
At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we got the personal data. Once we have received your request we will respond within a reasonable time period (and in any event no longer than 30 days from the date of your request). Please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA to request to see your personal data.
THE RIGHT TO CORRECT AND UPDATE THE PERSONAL DATA WE HOLD ON YOU
If the data we hold on you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated. If you are concerned that any of the personal data we hold on you may be incorrect, and you are unable to change it yourself as described below, please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA
THE RIGHT TO HAVE YOUR PERSONAL DATA ERASED
If you feel that we should no longer be using your personal data or that we are not entitled to be using your personal data, you can request that we erase the personal data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted. Please contact us by email (enquiries@wythall.org.uk) or by post to The Secretary, Transport Museum, Chapel Lane, Wythall B47 6JA to request that we delete your personal data.
CHANGES TO POLICY
We keep our Policy under regular review. We may amend and update this Policy from time to time. You should check this Policy regularly to ensure that you are aware of the most recent version that will apply.
- We do not share your personal data with any third parties, however we may share your personal data in order to comply with our legal or regulatory obligations.
- We will not and do not sell your personal data to any third party for marketing purposes.
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Transport Museum Wythall. References to "our Website" or "the Website" are to wythall.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Transport Museum Wythall
Chapel Lane, Wythall
B47 6JA
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using :
